What are Work Items?
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Requirements
We recommend that you review the articles below so that you are well prepared for this manual.
Quick start guide
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Introduction
You can assign a task to yourself, or to a specific user. You can create tasks yourself or you can have the system create them when a particular event occurs.
From the navigation menu, go to the "Tasks" page.
The page contains four columns in which the project's open tasks are arranged by current status.
The menu at the top notifies you when tasks are assigned to you.
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Status of the task
There are 4 stages that a task goes through.
When a task is created and assigned, it appears in the TODO column. | |
A user marks a task as active when he has accepted the task. | |
When the task is completed, the user changes the status to solved. Now another user checks the solution. | |
When the task is resolved and checked, the checker puts it in the closed column. The task will now disappear from the tasks page. |
You can quickly drag a task from one column to the other column. The task will automatically change its status.
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Create & manage tasks
Click the plus sign on the right to create a new task.
Enter the task details.
You can associate a gateway with this task.
Assign the task to a user in the "Assigned To" field.
Determine the importance level in the "Level" field
You can associate a gateway with this task (this field is optional)
Assign a status to the task in the status field.
Show closed tasks by clicking the "Show archived" switch.
Save the settings
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How can I add solutions to tasks?
Click on a task to open its settings.
Scroll to the Solution section and click the settings button on the right.
The button is located above the description field. Then click on "Manage Solution Categories."
In the management window, you can add solutions. These are organized by category.
Enter a category name and click the black + to the right of the "Add Category" field to add a new solution.
Name the solution and click the black + to the right of the "Add Solution" field to add a new solution.
Click "Close" to return to the Solution section of the task.
Now choose a category and the solution.
Click "Resolve" when you have resolved the task.
You will receive a notification confirming the solution.
The resolved task will appear in the Resolved category of the branch screen.
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